Seniors on the Go Travel Tours

(770) 985-6131

cmstokes@bellsouth.net

Frequently Asked Questions

HOW DO I SIGN UP FOR A TRIP?

To sign up for a day trip please print a sign-up form from this website and send full payment with a check made out to Seniors On The Go Travel.  To sign up for an overnight trip, a deposit check of $100 needs to be sent in to hold your space.  To sign up for a Collette Vacations tour or a cruise, a separate sign-up form and credit card form can be mailed to you.

WILL I RECEIVE A BILL OR STATEMENT TELLING ME WHEN THE BALANCE IS DUE ON AN OVERNIGHT TRIP?

For motorcoach tours, you will not receive any statements on the balance due.  Kindly refer to the flyer on each trip and note the due date listed for each balance.

WHEN WILL TRIP ITINERARIES AND HOTEL INFORMATION BE AVAILABLE?

Day trip information, including directions to our meeting spot, will be mailed approximately 2 weeks prior to the trip.  Overnight trip information, including all hotels, will be mailed 3 weeks prior to the trip.  It will include a full itinerary page along with an information sheet about the trip.  Luggage tags will be mailed at that time as well.

WHEN WILL TRIP ITINERARIES AND HOTEL INFORMATION BE AVAILABLE?

Day trip information, including directions to our meeting spot, will be mailed approximately 2 weeks prior to the trip.  Overnight trip information, including all hotels, will be mailed 3 weeks prior to the trip.  It will include a full itinerary page along with an information sheet about the trip.  Luggage tags will be mailed at that time as well.

IS THERE A MINIMUM NUMBER OF PEOPLE REQUIRED FOR A TRIP TO MAKE?

Yes, we prefer to have at least 30 people sign up for a trip to make.  If this number is not met, the trip may be canceled.  If the trip does not make it, your check will be returned to you.

WHERE DO TRIPS LEAVE FROM?

All trips leave from Cannon United Methodist Church, at 2424 Webb Gin House Road, Snellville, GA  30078. 

ARE THERE ANY CANCELLATION FEES?

Most day trips are refundable within 7 days of departure unless tickets or meals have been prepaid.  In that case, the refund would be pro-rated. Overnight trips require a $100 deposit and that fee is non-refundable if you cancel within 30 days of departure. There are also no refunds if you can within 24 hours of departure. If there are exceptions to that such as tickets, hotels, etc., they will be listed on the trip flyer.  If you cancel within 30 days of departure, your refund will be pro-rated on monies that are returned to us.  Please note that these cancellation policies do not apply to Collette Vacations tours or any cruises listed.

IS TRIP INSURANCE AVAILABLE?

Trip insurance is available, and if needed can be arranged thru our office.  Trip insurance is always recommended on any trips outside the country and on cruises.

DO YOU HELP TO ARRANGE ROOMMATES FOR SINGLE TRAVELERS?

We occasionally have other singles who would like to share a room.  Please contact our office about specific departures for more information.

WHAT IS A TYPICAL DAY ON AN OVERNIGHT MOTORCOACH TOUR?

Most tours leave at 8:00 am. We spend the morning getting to know our fellow travelers and take a rest stop mid-morning. Lunch is then planned between 11:30-1:00, and if it’s a travel day to our destination we will allow for one additional rest stop mid-afternoon. Our goal is to have you at your hotel no later than 6:00 pm each evening. Once we arrive at our destinations, the days will involve more touring, group meals, and other activities. As always, we try to keep the comfort of our guests in mind at all times.